Shipping policy
Shipping Timeframes
Gooten is working daily with their shipping providers to continuously monitor timelines and optimize as best as possible. Shipping times can vary for both products and variants. Variances in shipping times can occur due to the following scenarios:
- Increase in overall shipping times during the holiday peak season.
- International orders with limited tracking as they go through customs and are being shipped by sea/air.
- USPS orders requiring extra days during sorting.
Shipping Transit Times
Contact me at orders@kawaiiplanit.com if your order is in transit longer than 12 business days.
| Shipping method | Maximum Shipping/Transit times |
| US Standard | Allow up to 12 business days from the ship date |
| US Expedited | Allow up to 6 business days from the ship date |
| US Overnight | Allow up to 2 business days from the ship date |
| Canada Standard | Allow up to 21 business days from the ship date |
| Canada Expedited | Allow up to 16 business days from the ship date |
| Canada Overnight | Allow up to 4 business days from the ship date |
| International Standard | Allow up to 30 business days from the ship date |
| International Expedited | Allow up to 21 business days from the ship date |
Shipping Delay Updates
Shipping delays may occur during the holiday season due to the current economic climate for the major shipping carriers. I recommend you keep up-to-date with the latest news from the major carriers to understand any shipping and delay expectations.
| Carrier | Status Update Page |
| UPS | UPS Status Updates |
| FedEx | FedEx Status Updates |
| DHL | DHL Status Updates |
| USPS | USPS Status Updates |
USPS Suspensions
The postal service is temporarily suspending international mail acceptance for certain destinations due to impacts related to the COVID-19 pandemic and other unrelated service disruptions. International service disruptions are causing suspensions for Australia, New Zealand, and many more countries for USPS.